Account Manager

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Founded in 1972, we now have 6,600 employees.

Job summary:

The Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. The work is on site and cannot be done remotely.

What you'll do:

• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Identify upsell and cross-sell opportunities and work them through to close
• Run quarterly business reviews covering usage, spend and upcoming needs
• Resolve billing disputes with finance and keep the customer updated until closed
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Negotiate price increases and contract terms at renewal

Minimum qualifications:

• 2-4 years in account management, sales or another client-facing commercial role
• Willing to travel up to 25%
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Clear written and verbal communication
• Experience owning revenue targets for existing customers

Expected salary range: $68,000 - $90,000 annually, plus bonus eligibility.

Why work with us:

• Health insurance
• 401(k) with company match
• Paid parental leave
• Life insurance

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Merrick Assurance Corp..