Account Manager

Headquarters and the largest distribution center are in San Jose.

Job summary:

We are adding an Account Manager to our Distributor team. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Fully remote. You can work from anywhere in the US. You get a company laptop and a headset before you start.

Responsibilities:

• Escalate service issues internally and follow them to resolution
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Track competitor activity inside your accounts
• Report monthly on retention, churn risk and open pipeline
• Prepare quotes and pricing proposals in Salesforce CPQ
• Negotiate price increases and contract terms at renewal

What you need:

• 3+ years in account management, sales or another client-facing commercial role
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Comfortable having pricing and renewal conversations with senior buyers
• Clear written and verbal communication
• Willing to travel up to 25%

Compensation: $96,000 - $111,000 a year DOE.

Pay and benefits:

• Health savings account (HSA) with employer contribution
• 401(k) with a 100% match up to 5%
• Paid holidays

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Martin & Sons Supply, LLC.