Account Manager

Walk-ins are welcome Monday through Friday, 8 to 4. We know most of our associates by name, and many have worked with us for years. We started in 1998 and have grown to about 16 people.

Job summary

Liverpool Recruiting is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. The company is based in Liverpool, the UK. The team is distributed across several countries. You will join as an independent contractor on a long-term agreement. Payment is monthly in USD. Core hours are 10:00 AM to 4:00 PM UK time. You will write a lot of updates, so clear written English is important.

Job duties

• Prepare quotes and pricing proposals in Salesforce CPQ
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Negotiate price increases and contract terms at renewal
• Escalate service issues internally and follow them to resolution
• Coordinate with customer success and support on at-risk accounts
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Run quarterly business reviews covering usage, spend and upcoming needs

What you'll need

• 3+ years in account management, sales or another client-facing commercial role
• Organised, with a system for tracking dozens of open items across accounts
• Comfortable having pricing and renewal conversations with senior buyers
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Experience owning revenue targets for existing customers

Pay and benefits

• Monthly payments via wire transfer or Wise
• Flexible hours
• Company laptop

Candidates must be eligible to work in Pakistan.

Shortlisted candidates will hear from us within two weeks.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Liverpool Recruiting.