Account Manager

WHO WE ARE:

Lappi Technology Group provides managed IT for offices of 10 to 200 users: help desk, patching, backups, Microsoft 365 and firewall management. Our dress code is a company polo and clean jeans.

POSITION SUMMARY:

Lappi Technology Group has an opening for an Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This is a hybrid role. Most of the team is in the Oulu office Tuesday to Thursday.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare quotes and pricing proposals in Salesforce CPQ
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Visit key customers on site a few times per year
• Identify upsell and cross-sell opportunities and work them through to close
• Resolve billing disputes with finance and keep the customer updated until closed
• Track competitor activity inside your accounts

MINIMUM QUALIFICATIONS:

• Proficient in Salesforce or a comparable CRM
• Valid driver's licence
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

WHAT YOU GET:

Compensation: €3,000-€3,900 per month

• Occupational pension
• Five weeks of annual leave
• Employee stock options

Relocation support is available for the right candidate.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lappi Technology Group Oy.