Account Manager

About the job

No pitching for work we cannot actually handle. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Kraus Marketing is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Fully remote. You can work from anywhere in Germany. Normal working hours, Monday to Friday.

The job includes: resolve billing disputes with finance and keep the customer updated until closed; identify upsell and cross-sell opportunities and work them through to close; forecast renewals and expansion revenue monthly; manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.

Requirements

3-5 years in account management, sales or another client-facing commercial role
Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

We offer home office equipment, company pension scheme, holiday pay, jobrad bike leasing and 30 days of annual leave.

The posting will close once we have a strong shortlist.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kraus Marketing GmbH.