Account Manager

Founded as a farmers' mutual in 1916, the company is now one of the larger mutual insurers in Ukraine. Still family owned, 110 years on.

This is a backfill for a team member who moved to another team. Based in Odesa with some travel for quarterly business reviews. Fully remote. You can work from anywhere in Ukraine. Normal working hours, Monday to Friday. We send you a laptop and the accessories you need on day one.

Your responsibilities:

• Coordinate with customer success and support on at-risk accounts.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Escalate service issues internally and follow them to resolution.

Minimum qualifications:

• 3+ years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Comfortable having pricing and renewal conversations with senior buyers.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Nice to have:

• Second language.

What we offer:

Salary range: UAH 65,000 - UAH 80,000 monthly

• Private medical care.
• Extra annual leave days.
• Meal vouchers.
• Life insurance.
• Cafeteria benefit system.
• Language courses.
• Annual bonus.

Applications are reviewed on a rolling basis.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Konsaltynh Volyn FOP.