Account Manager

We are adding an Account Manager to our operations team. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Fully remote. You can work from anywhere in the US. Flexible hours with a daily team call in the morning. We talk mostly in Slack and hop on quick calls when something needs discussing.

In this role you will

• Forecast renewals and expansion revenue monthly.
• Identify upsell and cross-sell opportunities and work them through to close.
• Negotiate price increases and contract terms at renewal.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Track competitor activity inside your accounts.

Required qualifications

• 2-4 years in account management, sales or another client-facing commercial role.
• Willing to travel up to 25%.
• Experience owning revenue targets for existing customers.

Preferred

• Training in a sales methodology such as Sandler or Challenger.
• Background in distribution, manufacturing or SaaS.

What we offer

• Medical, dental and vision insurance.
• Paid holidays.
• Three weeks of PTO to start.

The company

Our recruiters interview every candidate in person before placing them. Ketteridge Workforce is a locally owned staffing agency with one branch and 19 internal staff. Phones ring nonstop on Monday mornings.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ketteridge Workforce.