Account Manager

About the company:

Large rollouts are routine here, such as imaging 12,000 laptops for a state agency over one summer. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Based in Jacksonville with some travel for quarterly business reviews. Jacksonville IT is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth. Fully remote. You can work from anywhere in the US. Flexible hours with a daily team call in the morning.

Duties:

• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Report monthly on retention, churn risk and open pipeline.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Track competitor activity inside your accounts.
• Coordinate with customer success and support on at-risk accounts.

Required qualifications:

• Bachelor's degree in business or a related field, or equivalent experience.
• Organized, with a system for tracking dozens of open items across accounts.
• Clear written and verbal communication.
• Valid driver's license.
• Experience owning revenue targets for existing customers.
• Comfortable having pricing and renewal conversations with senior buyers.

Compensation and benefits:

Starting pay: $79,000 to $102,000 per year, depending on experience and certifications.

• Health insurance.
• 401(k) with 4% match.
• Paid parental leave.
• Employee discount.
• Cell phone reimbursement.
• Profit sharing.

EOE. We participate in E-Verify.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jacksonville IT.