Account Manager

Founded as a farmers' mutual in 1975, the company is now one of the larger mutual insurers in the US. Founded in 1975, we now have 6,800 employees.

We're looking for an Account Manager to join our team. This is a remote role. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. This is a long-term contractor role, paid monthly in USD. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Main duties:

• Escalate service issues internally and follow them to resolution.
• Identify upsell and cross-sell opportunities and work them through to close.
• Negotiate price increases and contract terms at renewal.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Forecast renewals and expansion revenue monthly.

About you:

• 3+ years in account management, sales or another client-facing commercial role.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Bachelor's degree in business or a related field, or equivalent experience.

Benefits:

• Company laptop.
• Monthly internet allowance.
• Monthly payments via wire transfer or Wise.
• Long-term engagement.

We may close this posting early once we have enough applications.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harlan Assurance.