Account Manager

About EWJ Technologies:

EWJ Technologies builds scheduling and dispatch software for field service companies, from two-truck plumbing outfits to regional HVAC contractors. Our main product is a payroll and timekeeping app for hourly workforces, sold by subscription and supported from Guadalajara. Laptops are MacBook Pros, and you pick your own editor.

About the role:

EWJ Technologies is looking for an Account Manager to join a small, steady team. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. You can work from home anywhere in Mexico. We have no office requirement. You get a company laptop and a headset before you start.

Main duties:

• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Negotiate price increases and contract terms at renewal.
• Forecast renewals and expansion revenue monthly.
• Track competitor activity inside your accounts.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Report monthly on retention, churn risk and open pipeline.

About you:

• 3-5 years in account management, sales or another client-facing commercial role.
• Comfortable having pricing and renewal conversations with senior buyers.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Experience owning revenue targets for existing customers.
• Organised, with a system for tracking dozens of open items across accounts.
• Proficient in Salesforce or a comparable CRM.

Why work with us:

Salary: MXN 26,000 to MXN 32,000 monthly

• Private health insurance.
• Gym membership.
• Flexible hours.

We will only contact shortlisted applicants.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at EWJ Technologies.