Account Manager

Clients use us for temp-to-hire, direct hire and seasonal ramp-ups. Branch hours are 7:30 to 5, with one person on call for after-hours orders.

The role:

ERS Workforce is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Remote position. Most of the team is in Hyderabad, but nobody is required to come in. Normal business hours, Monday to Friday, with some flexibility. Clear written English is a must, as the team works across time zones.

Essential duties and responsibilities:

• Track competitor activity inside your accounts.
• Coordinate with customer success and support on at-risk accounts.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Run quarterly business reviews covering usage, spend and upcoming needs.

Qualifications:

• 3+ years in account management, sales or another client-facing commercial role.
• Willing to travel up to 25%.
• Proficient in Salesforce or a comparable CRM.

Nice to have:

• History of negotiating multi-year renewals.
• Familiarity with Gainsight or ChurnZero.

Compensation and benefits:

₹8,50,000 to ₹10,50,000 per year

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Learning budget.

If you are shortlisted, we will reach out to set up a first call.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at ERS Workforce.