Account Manager

CHK Recruiting is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Remote, open to candidates across Pakistan. Normal working hours, Monday to Friday. Equipment is provided, including a laptop.

Your responsibilities

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Negotiate price increases and contract terms at renewal
• Resolve billing disputes with finance and keep the customer updated until closed
• Run quarterly business reviews covering usage, spend and upcoming needs
• Escalate service issues internally and follow them to resolution
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M

About you

• 3-5 years in account management, sales or another client-facing commercial role
• Proficient in Salesforce or a comparable CRM
• Organised, with a system for tracking dozens of open items across accounts

Benefits

• Medical insurance
• Provident fund
• Paid leave
• Fuel allowance
• Two bonuses a year

A bit about us

Owned and run by a former HR manager who opened the doors in 2008. Branch hours are 7:30 to 5, with one person on call for after-hours orders.

We look at every application, usually within a week.

Candidates must be eligible to work in Pakistan.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at CHK Recruiting.