Account Manager

Our commercial banking group lends to manufacturers, health systems and real estate developers.

Role overview

Chennai State Bank is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth. Remote position. Most of the team is in Chennai, but nobody is required to come in. We do not have many meetings. Most updates happen in writing.

Day to day

• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Forecast renewals and expansion revenue monthly.
• Escalate service issues internally and follow them to resolution.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Coordinate with customer success and support on at-risk accounts.
• Negotiate price increases and contract terms at renewal.
• Identify upsell and cross-sell opportunities and work them through to close.

Required qualifications

• 3-5 years in account management, sales or another client-facing commercial role.
• Comfortable having pricing and renewal conversations with senior buyers.
• Organised, with a system for tracking dozens of open items across accounts.
• Bachelor's degree in business or a related field, or equivalent experience.

Compensation: ₹8,50,000 - ₹10,00,000 per annum

Benefits

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Learning budget.
• Internet reimbursement.
• Flexible hours.
• Meal coupons.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chennai State Bank.