Account Manager

Who we are

We install and support network cabling, Wi-Fi, servers and VoIP phone systems for businesses across Minnesota. Help desk calls are answered from 7 a.m. to 7 p.m., with an on-call tech covering nights and weekends.

About the role

Cedar Ridge Computer Services is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Remote position. Most of the team is in Minneapolis, but nobody is required to come in. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

What you'll work on

• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Forecast renewals and expansion revenue monthly
• Track competitor activity inside your accounts
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Report monthly on retention, churn risk and open pipeline

What you bring

• 3+ years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Experience owning revenue targets for existing customers
• Clear written and verbal communication

Nice to have

• Training in a sales methodology such as Sandler or Challenger

What you get

Expected salary range: $78,000 to $95,000 annually, plus bonus eligibility.

• Medical, dental and vision insurance
• 401(k) with 4% match
• Three weeks of PTO to start
• Dental insurance
• Gym membership reimbursement
• Life insurance

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cedar Ridge Computer Services.