Account Manager

We employ 8,500 people across underwriting, claims, actuarial, IT and customer service. Most of the office has been here more than ten years.

The role:

The Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. We are headquartered in Lyon and have been hiring remotely since 2020. We hire in Belgium through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. We keep meetings to a minimum and work mostly async. We use Slack, Notion and Google Meet. Cameras on for team calls.

Essential duties and responsibilities:

• Report monthly on retention, churn risk and open pipeline
• Identify upsell and cross-sell opportunities and work them through to close
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Track competitor activity inside your accounts
• Resolve billing disputes with finance and keep the customer updated until closed

Qualifications:

• 3-5 years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Organised, with a system for tracking dozens of open items across accounts
• Experience owning revenue targets for existing customers

Preferred qualifications:

• History of negotiating multi-year renewals
• Second language
• Training in a sales methodology such as Sandler or Challenger
• Background in distribution, manufacturing or SaaS

Salary: €3,300 - €4,400 monthly

What you get:

• Two weeks of paid leave at year end
• Co-working space stipend
• Performance bonus
• Annual learning budget
• Public holidays observed per your country

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bronzespring Assurance SAS.