Account Executive

Branch, recruiting centre and onsite teams are backed by a central payroll and compliance group in Sacramento. Our managed service programs handle contingent labour for large employers across multiple sites. Branch hours are 7:30 to 5, with one person on call for after-hours orders.

Overview:

We're looking for an Account Executive to join our team. This is a remote role. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Our team is spread across 20 countries. Headquarters is in Sacramento. We engage team members in India as full-time contractors. Most of our contractors have been with us for more than two years. Our standups are at 9:00 AM Pacific. Equipment is provided, including a laptop.

What you'll be doing:

• Run quarterly business reviews covering usage, spend and upcoming needs
• Identify upsell and cross-sell opportunities and work them through to close
• Negotiate price increases and contract terms at renewal
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Coordinate with customer success and support on at-risk accounts
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Escalate service issues internally and follow them to resolution

Qualifications:

• 1+ years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Experience owning revenue targets for existing customers
• Bachelor's degree in business or a related field, or equivalent experience
• Organised, with a system for tracking dozens of open items across accounts
• Valid driver's licence

Nice to have:

• Training in a sales methodology such as Sandler or Challenger
• Second language

Salary: $7.50 - $9.00 an hour

Pay and benefits:

• Monthly internet allowance
• Monthly payments via wire transfer or Wise

We review applications as they come in.

Include your expected salary and earliest start date with your application.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wharfside Talent.