Account Executive

Large accounts are staffed with teams of 20 to 50 people. Headquartered in Los Angeles, the agency also runs a production studio in California. Deadlines move when clients change their minds, so plans have some slack built in.

Role overview

The Account Executive manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. We are headquartered in Los Angeles and have been hiring remotely since 2020. This is a long-term contractor role, paid monthly in USD. You will need at least 3 hours of overlap with US Pacific time.

In this role you will

Resolve billing disputes with finance and keep the customer updated until closed. Coordinate with customer success and support on at-risk accounts. Prepare quotes and pricing proposals in Salesforce CPQ. Report monthly on retention, churn risk and open pipeline. Track competitor activity inside your accounts. Forecast renewals and expansion revenue monthly. Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M. Renew annual contracts on time, starting the conversation at least 90 days ahead.

Qualifications

0-2 years in account management, sales or another client-facing commercial role. Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables). Proficient in Salesforce or a comparable CRM. Clear written and verbal communication. Experience owning revenue targets for existing customers. Organised, with a system for tracking dozens of open items across accounts.

Compensation: $690 - $810 monthly

Compensation and benefits

Company laptop. Monthly internet allowance.

We may close the role early, so do not wait too long to apply.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Romano Digital.