Account Executive (Remote)

The company

Our practices cover strategy, operations, technology implementation, risk and human capital.

Racine Advisory is looking for an Account Executive (Remote) to join a small, steady team. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. The company is based in Racine, the US. The team is spread across multiple countries. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT. Communication happens mostly in Slack and short video calls.

What you'll do

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Forecast renewals and expansion revenue monthly
• Negotiate price increases and contract terms at renewal
• Escalate service issues internally and follow them to resolution
• Coordinate with customer success and support on at-risk accounts
• Prepare quotes and pricing proposals in Salesforce CPQ
• Resolve billing disputes with finance and keep the customer updated until closed
• Report monthly on retention, churn risk and open pipeline

What you'll need

• 0-2 years in account management, sales or another client-facing commercial role
• Experience owning revenue targets for existing customers
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Organised, with a system for tracking dozens of open items across accounts
• Proficient in Salesforce or a comparable CRM
• Valid driver's licence

Compensation and benefits

Salary range: ₹15,00,000 - ₹20,50,000 per annum

• 24 days paid time off
• Home office setup budget
• Health insurance through our employer-of-record partner
• Paid sick days
• Company laptop
• Wellness allowance

We review applications as they come in.

If you are shortlisted, we will reach out to set up a first call.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Racine Advisory.