Account Executive, Remote

Alpen Cloud employs 620 people across engineering hubs in Berlin and three other locations, building ERP software for mid-market manufacturers.

The Account Executive, Remote manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell.

What you'll be doing

• Report monthly on retention, churn risk and open pipeline
• Forecast renewals and expansion revenue monthly
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Resolve billing disputes with finance and keep the customer updated until closed
• Coordinate with customer success and support on at-risk accounts

Skills and experience

• 1-2 years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Desirable

• History of negotiating multi-year renewals
• Background in distribution, manufacturing or SaaS

Pay and benefits

• Annual learning budget
• Public holidays observed per your country
• Flexible hours
• Health insurance through our employer-of-record partner
• Co-working space stipend
• 24 days paid time off
• Monthly internet allowance

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Alpen Cloud GmbH.