Account Executive

The company

Based in Memphis, the agency works with clients in Tennessee and a few national accounts. Maplescale Design Co. is a marketing agency doing websites, SEO, paid search and social media for local and regional businesses. We have been family run since 1972. Timesheets are due daily, broken out by client and task.

This is a backfill for a team member who moved to another team. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. We hire in Türkiye through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT. You get a company laptop and a headset before you start.

Main duties

• Resolve billing disputes with finance and keep the customer updated until closed.
• Forecast renewals and expansion revenue monthly.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Report monthly on retention, churn risk and open pipeline.

What we're looking for

• 0-2 years in account management, sales or another client-facing commercial role.
• Proficient in Salesforce or a comparable CRM.
• Valid driver's licence.
• Organised, with a system for tracking dozens of open items across accounts.
• Clear written and verbal communication.

Pluses

• Second language.
• History of negotiating multi-year renewals.

What you get

• Annual learning budget.
• Paid sick days.
• Two weeks of paid leave at year end.
• Annual team retreat.
• Co-working space stipend.
• Flexible hours.

We are reviewing applications as they arrive, so apply early.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Maplescale Design Co..