Account Executive

About the role

This is a newly created position. The Account Executive manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. We work hybrid out of Durban, usually three days in, two days remote.

Key responsibilities

• Identify upsell and cross-sell opportunities and work them through to close
• Report monthly on retention, churn risk and open pipeline
• Coordinate with customer success and support on at-risk accounts
• Visit key customers on site a few times per year
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

Skills and experience

• 1-2 years in account management, sales or another client-facing commercial role
• Organised, with a system for tracking dozens of open items across accounts
• Comfortable having pricing and renewal conversations with senior buyers
• Clear written and verbal communication
• Bachelor's degree in business or a related field, or equivalent experience

Why work with us

R23,000 - R31,000 per month

• Medical aid contribution
• Provident fund
• 13th cheque
• Hybrid working
• Study assistance
• Group life cover

Company overview

Regional vice presidents oversee clusters of branches in KwaZulu-Natal and neighboring markets. Our managed service programs handle contingent labour for large employers across multiple sites. Bullpen seating, plenty of noise, and a whiteboard of open orders.

If you are shortlisted, we will reach out to set up a first call.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Fernbeam Talent (Pty) Ltd.