Account Executive

THE COMPANY:

From the branch in Pembroke Pines, recruiters fill orders same-day whenever they can. Founded in 1997, we now have 60 employees. Commission is paid monthly on gross margin.

ROLE OVERVIEW:

Looking for an Account Executive who wants to stay somewhere for a while. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. We use Slack, Notion and Google Meet. Cameras on for team calls.

DAY TO DAY:

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Resolve billing disputes with finance and keep the customer updated until closed
• Report monthly on retention, churn risk and open pipeline
• Negotiate price increases and contract terms at renewal
• Escalate service issues internally and follow them to resolution

REQUIRED QUALIFICATIONS:

• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM
• Valid driver's licence
• Clear written and verbal communication
• Bachelor's degree in business or a related field, or equivalent experience

BONUS POINTS:

• Familiarity with Gainsight or ChurnZero

WHAT YOU GET:

₹13,50,000 - ₹18,00,000 per year

• 20 days paid time off
• Home office setup budget
• Monthly internet allowance
• Public holidays observed per your country
• Annual learning budget
• Paid parental leave
• Flexible hours

Please include your notice period and salary expectations.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Croft Staffing Solutions Inc..