Account Executive

Headquartered in Raleigh, the company has grown since 2005 by acquiring regional IT providers. Founded in 2005, we now have 900 employees.

Role overview

The Account Executive manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. You will join as an independent contractor on a long-term agreement. Payment is monthly in USD. Core hours are 9:00 AM to 1:00 PM US Eastern. We talk mostly in Slack and hop on quick calls when something needs discussing.

Job duties

• Escalate service issues internally and follow them to resolution.
• Report monthly on retention, churn risk and open pipeline.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Coordinate with customer success and support on at-risk accounts.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Track competitor activity inside your accounts.
• Identify upsell and cross-sell opportunities and work them through to close.

Qualifications

• 1-2 years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Organised, with a system for tracking dozens of open items across accounts.
• Bachelor's degree in business or a related field, or equivalent experience.
• Proficient in Salesforce or a comparable CRM.

Preferred qualifications

• Familiarity with Gainsight or ChurnZero.
• Salesforce CPQ experience.

Salary range: $1,100-$1,350 monthly

What we offer

• Paid in USD.
• Company laptop.

Please include your notice period and salary expectations.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Barleyrun IT, Inc..