2nd Line Support Engineer, Remote

Institutional clients include pension funds, endowments and insurance companies. FA Payments manages assets for more than 200,000 clients through 120 offices.

The role

We're looking for a 2nd Line Support Engineer, Remote to join our team. This is a remote role. Our IT Operations team supports about 120 servers across two data centres and Azure. Expect a mix of projects and tickets. Remote position. Most of the team is in Jaipur, but nobody is required to come in. Normal business hours, Monday to Friday, with some flexibility.

Responsibilities

• Renew and install SSL/TLS certificates before they expire
• Own Microsoft 365 and Entra ID administration, including Exchange Online and conditional access
• Maintain Active Directory, Group Policy, DNS and DHCP
• Set up monitoring in PRTG, Zabbix, SolarWinds or LogicMonitor
• Work with security on vulnerability remediation and hardening
• Keep server inventory, network diagrams and runbooks current
• Monitor backups in Veeam, Commvault or Rubrik and test restores quarterly
• Manage VMware vSphere or Hyper-V clusters, including host patching and capacity

Qualifications

• 1+ years of systems administration experience
• Working knowledge of Linux administration
• Understanding of VLANs, DNS, DHCP and firewall basics
• Strong Windows Server and Active Directory skills
• PowerShell scripting

Preferred

• Intune and Autopilot
• Ansible or Terraform
• Exposure to Azure or AWS infrastructure

Salary range: ₹7,00,000 - ₹9,50,000 pa

What we offer

• Health insurance for you and your family
• Provident fund
• Paid leave

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at FA Payments.