2nd Line Support Engineer (Linux)

About Arborpath IT:

Clients rely on us for laptop setup, Intune enrolment, backup monitoring and after-hours help when something breaks. Lunch is usually whatever is closest to the client site.

The role:

This is a new role. The team has doubled in size over the past year. Our Systems team supports about 120 servers across two data centres and Azure. Expect a mix of projects and tickets. We are headquartered in Melbourne and have been hiring remotely since 2020. This is a full-time remote role. We use an employer of record in Sri Lanka, so you get a proper employment contract, not a freelance agreement. You will need some overlap with Australian Eastern time in the mornings. Day-to-day communication is in Slack and Google Meet.

In your first few months you will:

Support file servers, print servers and storage arrays (NetApp, Pure Storage, Dell PowerStore). Renew and install SSL/TLS certificates before they expire. Maintain Active Directory, Group Policy, DNS and DHCP. Automate routine tasks with PowerShell and Bash. Monitor backups in Veeam, Commvault or Rubrik and test restores quarterly. Plan and perform after-hours maintenance windows.

What you bring:

1-2 years of systems administration experience. Strong Windows Server and Active Directory skills. Ability to take part in on-call coverage.

What you get:

Salary range: LKR 235,000-LKR 300,000 pcm

Paid parental leave. Public holidays observed per your country. Stock options. Flexible hours. Equity. Company laptop.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Arborpath IT.