2nd Line Support Engineer

The company

Lappi Technology Group provides managed IT for offices of 10 to 200 users: help desk, patching, backups, Microsoft 365 and firewall management. Our dress code is a company polo and clean jeans.

Role overview

This position covers server administration, identity, backups and escalations from the help desk. The 2nd Line Support Engineer keeps our on-premises and Microsoft 365 environment patched, backed up and documented. This is an in-person role at our Oulu location.

Responsibilities

• Administer Windows Server 2019/2022 and RHEL or Ubuntu servers.
• Set up monitoring in PRTG, Zabbix, SolarWinds or LogicMonitor.
• Work with security on vulnerability remediation and hardening.
• Monitor backups in Veeam, Commvault or Rubrik and test restores quarterly.
• Handle escalations from the help desk and close them with documentation.
• Renew and install SSL/TLS certificates before they expire.
• Manage VMware vSphere or Hyper-V clusters, including host patching and capacity.

About you

• 1+ years of systems administration experience.
• Familiarity with backup and disaster recovery tools and practices.
• Experience with VMware or Hyper-V.
• PowerShell scripting.
• Strong Windows Server and Active Directory skills.

What we offer

Pay: €2,700-€3,300/month

• Occupational pension.
• Five weeks of annual leave.
• Wellness allowance.
• Training budget.
• Employee stock options.
• Lunch benefit.
• Flexible working hours.

Only shortlisted candidates will be contacted.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lappi Technology Group Oy.