Trainee Internal Sales Executive

The Trainee Internal Sales Executive sells by phone and email to small and mid-sized business customers. Mix of inbound inquiries and outbound calls to existing accounts. Remote, open to candidates across Bosnia and Herzegovina.

What you'll do:

• Support outside sales reps with quotes, samples and order status for their territories.
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours.
• Check stock and lead times with purchasing before promising delivery.
• Convert quotes to sales orders and confirm pricing, freight and ship dates.
• Process card payments and set up new accounts with credit applications.
• Call existing accounts on a set rotation to win reorders and add product lines.
• Reactivate lapsed customers who have not ordered in six months or more.
• Answer inbound sales calls and web inquiries, typically 30 to 50 per day.

Required qualifications:

• High school diploma or GED required; associate or bachelor's degree a plus.
• Able to learn a large technical product catalogue quickly.
• Comfortable on the phone for most of the day.

Preferred qualifications:

• B2B distribution experience.
• Knowledge of freight terms like FOB and LTL.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Compensation and benefits:

Pay: BAM 640-BAM 790/month

• Private medical care.
• Multisport card.
• Flexible hours.
• Annual bonus.
• Meal vouchers.
• Training budget.

About us:

Our branches sell fasteners, tools and safety supplies to manufacturers and construction companies. Founded in 1978, we now have 80 employees. Commission for sales reps is paid monthly.

We may close this posting early once we have enough applications.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Trgovina Delić.