Senior Inside Sales Representative

Our managed service programs handle contingent labor for large employers across multiple sites. Most internal hires started as recruiters and moved up.

Overview

This role handles a high volume of quotes. Speed and accuracy matter more than a polished pitch. The Senior Inside Sales Representative sells by phone and email to small and mid-sized business customers. Mix of inbound inquiries and outbound calls to existing accounts. You can work from home anywhere in the US. We have no office requirement. You will need a reliable internet connection and a quiet place to work.

Job duties

• Reactivate lapsed customers who have not ordered in six months or more.
• Check stock and lead times with purchasing before promising delivery.
• Convert quotes to sales orders and confirm pricing, freight and ship dates.
• Answer inbound sales calls and web inquiries, typically 30 to 50 per day.
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours.
• Call existing accounts on a set rotation to win reorders and add product lines.
• Hit monthly gross margin and revenue targets.

What you need

• 7+ years of phone sales, inside sales or customer service experience.
• Familiar with a CRM such as Salesforce, HubSpot or Zoho.
• Reliable attendance.
• Working knowledge of Excel and Outlook.
• Accurate with numbers. You will calculate margin and freight on the fly.
• Comfortable on the phone for most of the day.
• Professional tone with customers who are frustrated about lead times.

Nice to have

• B2B distribution experience.
• Bilingual English and Spanish.

Schedule: Monday to Friday, 7:30 AM to 4:30 PM

Why work with us

• Health insurance.
• 401(k) with 4% match.
• Paid holidays.

This position requires a background check.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Midwest Workforce Corp..