Senior Inside Sales Representative

A bit about us

Our IT staffing division fills contract and full-time roles in development, infrastructure and help desk. Most of our associates work first and second shift in plants within 30 miles of the branch. Founded in 1982, we now have 190 employees. Bullpen seating, plenty of noise, and a whiteboard of open orders.

This is a newly created position. The Senior Inside Sales Representative sells by phone and email to small and mid-sized business customers. Mix of inbound inquiries and outbound calls to existing accounts. Base salary plus monthly commission. Monday to Friday, no nights or weekends. This role is fully remote within the US. We use Slack, Notion and Google Meet. Cameras on for team calls.

Your responsibilities

• Call existing accounts on a set rotation to win reorders and add product lines
• Process card payments and set up new accounts with credit applications
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours
• Learn product specs well enough to suggest substitutes when items are out of stock
• Reactivate lapsed customers who have not ordered in six months or more
• Log calls, emails and next steps in Salesforce or HubSpot
• Check stock and lead times with purchasing before promising delivery
• Convert quotes to sales orders and confirm pricing, freight and ship dates

What we're looking for

• 5+ years of phone sales, inside sales or customer service experience
• Familiar with a CRM such as Salesforce, HubSpot or Zoho
• Able to learn a large technical product catalog quickly

Schedule: Monday to Friday, 9:00 AM to 6:00 PM

Perks and benefits

Compensation: $69,000 - $92,000 per year DOE.

• Medical, dental and vision insurance
• 401(k) with company match
• Paid holidays
• Professional development budget
• Life insurance

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brown Recruiting.