Senior Inside Sales Representative

Company overview:

Founded in 1955 in a converted auto body shop. We know every member by name and notice when someone stops showing up. Still family owned, 71 years on. Opening shifts start at 4:45 a.m.

Position summary:

This role handles a high volume of quotes. Speed and accuracy matter more than a polished pitch. Bittern Strength is adding to the inside sales desk in New York City. You will quote, follow up and close orders, most of them under $25K.

Responsibilities:

• Reactivate lapsed customers who have not ordered in six months or more
• Review open quotes weekly and close out or archive the dead ones
• Process card payments and set up new accounts with credit applications
• Check stock and lead times with purchasing before promising delivery
• Hit monthly gross margin and revenue targets
• Learn product specs well enough to suggest substitutes when items are out of stock
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours

Who you are:

• 5-7 years of phone sales, inside sales or customer service experience
• Comfortable on the phone for most of the day
• Familiar with a CRM such as Salesforce, HubSpot or Zoho
• Reliable attendance
• Working knowledge of Excel and Outlook
• Accurate with numbers. You will calculate margin and freight on the fly

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Pay and benefits:

Rate: $86,000 - $97,000 a year

• Professional development budget
• Profit sharing
• Free parking
• Employee discount

Please include a short note on why this role interests you.

No recruitment agencies, please.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bittern Strength.