Principal HR Business Partner

Headquartered in Mexico City, the company has 210 employees and contact centres in four locations. Sur Telephone Cooperative is a regional carrier serving more than 600,000 broadband and voice customers across Mexico City.

Job summary:

Sur Telephone Cooperative is hiring a Principal HR Business Partner to work remotely from Mexico. You will lead the annual talent review and compensation cycle for your client group, working with the compensation and talent teams. This role is fully remote within Mexico. Flexible schedule. We have one team call a day, usually in the morning. We ship you a laptop and accessories before your first day.

Key responsibilities:

• Analyse turnover, engagement and headcount data in Workday to spot problems early.
• Coach managers on performance, feedback and difficult conversations.
• Review employee relations cases and decide when to bring in legal.
• Guide reductions in force and restructuring, including selection reviews and communication plans.
• Advise leaders on org design, spans and layers and reorganizations.
• Lead annual talent reviews and succession planning for the client group.

What we're looking for:

• Some travel to other sites, up to 15%.
• Bachelor's degree in HR, business or a related field.
• Working knowledge of US employment law.
• Able to push back on leaders with confidence and good judgment.
• Track record running talent reviews and compensation cycles.

Why work with us:

• Private health insurance.
• Savings fund.
• Flexible hours.
• 13th-month bonus.
• Annual bonus.

Please submit your CV in English.

Applications are reviewed on a rolling basis.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sur Telephone Cooperative S.A. de C.V..