Junior Inside Sales Representative

Regional distributors acquired since 1954 still operate under their local names. Customers include contractors, manufacturers, institutions and government agencies. Counter opens at 6:30 a.m. for contractors.

The role:

We need a Junior Inside Sales Representative. This is a full-time position based in Turin, Piedmont. Good fit for someone with a year or two of phone sales or customer service who wants a commission plan. Remote, with occasional travel to Turin (a few times a year).

In this role you will:

• Process card payments and set up new accounts with credit applications
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours
• Check stock and lead times with purchasing before promising delivery
• Handle order changes, returns and credit requests
• Reactivate lapsed customers who have not ordered in six months or more
• Support outside sales reps with quotes, samples and order status for their territories

Minimum qualifications:

• Professional tone with customers who are frustrated about lead times
• High school diploma or GED required; associate or bachelor's degree a plus
• Working knowledge of Excel and Outlook
• Reliable attendance
• Typing speed of 40+ WPM
• Comfortable on the phone for most of the day

Preferred:

• ERP experience (Epicor, NetSuite, SAP Business One)
• Industrial, electrical or building products background
• Bilingual English and Spanish
• Experience working on a commission plan

Schedule: Monday to Friday, 9:00 AM to 6:00 PM

€12,500 - €14,500 a year

Pay and benefits:

• Private health insurance
• Remote work allowance
• Meal vouchers
• Flexible start and finish times
• Training budget
• Life insurance

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Negozio De Santis S.r.l..