Internal Sales Representative

Our branches sell fasteners, tools and safety supplies to manufacturers and construction companies. Founded in 1978, we now have 80 employees. Commission for sales reps is paid monthly.

Role overview:

We are adding an Internal Sales Representative to our Inside Sales team. Base salary plus monthly commission. Monday to Friday, no nights or weekends. This role handles a high volume of quotes. Speed and accuracy matter more than a polished pitch. Remote position. Most of the team is in Sarajevo, but nobody is required to come in.

Key responsibilities:

• Support outside sales reps with quotes, samples and order status for their territories
• Log calls, emails and next steps in Salesforce or HubSpot
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours
• Convert quotes to sales orders and confirm pricing, freight and ship dates
• Check stock and lead times with purchasing before promising delivery

Skills and experience:

• 3+ years of phone sales, inside sales or customer service experience
• High school diploma or GED required; associate or bachelor's degree a plus
• Reliable attendance
• Accurate with numbers. You will calculate margin and freight on the fly
• Comfortable on the phone for most of the day
• Able to learn a large technical product catalogue quickly

What you get:

• Private medical care
• Flexible hours
• Meal vouchers
• Language courses
• Life insurance
• Remote work allowance

Please submit your CV in English.

Candidates must be eligible to work in Bosnia and Herzegovina.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Trgovina Delić.