Internal Sales Representative

About the company

Beer, wine and spirits go out to bars, restaurants and liquor stores daily. Most orders deliver next day from the nearest branch. Founded in 1991, we now have 90 employees. Saturday mornings rotate across branch staff.

The Internal Sales Representative sells by phone and email to small and mid-sized business customers. Mix of inbound inquiries and outbound calls to existing accounts. Nilsson Handel is adding to the inside sales desk in Uppsala. You will quote, follow up and close orders, most of them under $25K. Remote, open to candidates across Sweden. We use Slack, Notion and Google Meet. Cameras on for team calls.

Duties

• Call existing accounts on a set rotation to win reorders and add product lines
• Review open quotes weekly and close out or archive the dead ones
• Log calls, emails and next steps in Salesforce or HubSpot
• Handle order changes, returns and credit requests

Requirements

• Professional tone with customers who are frustrated about lead times
• Able to learn a large technical product catalogue quickly
• Accurate with numbers. You will calculate margin and freight on the fly
• Working knowledge of Excel and Outlook
• Familiar with a CRM such as Salesforce, HubSpot or Zoho

Preferred qualifications

• Knowledge of freight terms like FOB and LTL
• B2B distribution experience
• ERP experience (Epicor, NetSuite, SAP Business One)

Benefits

• Occupational pension
• Five weeks of annual leave
• Wellness allowance
• Lunch benefit
• Training budget
• Flexible working hours

We review applications as they come in.

Candidates must be eligible to work in Sweden.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Nilsson Handel.