Internal Sales Representative

HDN Workforce is looking for an Internal Sales Representative to join a small, steady team. Good fit for someone with a year or two of phone sales or customer service who wants a commission plan. This is a full-time remote role. We use an employer of record in India, so you get a proper employment contract, not a freelance agreement. Our standups are at 9:00 AM Pacific. You will write a lot of updates, so clear written English is important.

What you'll be doing:

• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours
• Convert quotes to sales orders and confirm pricing, freight and ship dates
• Log calls, emails and next steps in Salesforce or HubSpot
• Call existing accounts on a set rotation to win reorders and add product lines
• Review open quotes weekly and close out or archive the dead ones
• Handle order changes, returns and credit requests
• Answer inbound sales calls and web inquiries, typically 30 to 50 per day
• Hit monthly gross margin and revenue targets

Qualifications:

• 2-4 years of phone sales, inside sales or customer service experience
• Able to learn a large technical product catalogue quickly
• Comfortable on the phone for most of the day
• Reliable attendance
• Professional tone with customers who are frustrated about lead times

Schedule: Monday to Friday, 9:00 AM to 6:00 PM

Benefits:

• Paid parental leave
• Health insurance through our employer-of-record partner
• Wellness allowance
• Public holidays observed per your country
• Annual learning budget
• Monthly internet allowance
• Annual team retreat

The company:

Clients include Fortune 500 manufacturers, health systems and logistics companies. Applicants can apply, onboard and pick up shifts through our mobile app. Founded in 1995, we now have 530 employees.

Shortlisted candidates will hear from us within two weeks.

Tell us your notice period and what salary you are looking for.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at HDN Workforce LLC.