Internal Sales Executive

Clients include Fortune 500 manufacturers, health systems and logistics companies. Applicants can apply, onboard and pick up shifts through our mobile app. Founded in 1995, we now have 530 employees.

Job summary:

HDN Workforce is adding to the inside sales desk in Kolkata. You will quote, follow up and close orders, most of them under $25K. We are headquartered in Los Angeles and have been hiring remotely since 2020. Contract role, full-time hours, paid in USD at the end of each month. You will need at least 3 hours of overlap with US Pacific time. You will write a lot of updates, so clear written English is important.

Essential duties and responsibilities:

• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours
• Learn product specs well enough to suggest substitutes when items are out of stock
• Answer inbound sales calls and web inquiries, typically 30 to 50 per day
• Hit monthly gross margin and revenue targets
• Call existing accounts on a set rotation to win reorders and add product lines
• Process card payments and set up new accounts with credit applications
• Review open quotes weekly and close out or archive the dead ones

What you need:

• 2+ years of phone sales, inside sales or customer service experience
• Working knowledge of Excel and Outlook
• High school diploma or GED required; associate or bachelor's degree a plus
• Typing speed of 40+ WPM
• Comfortable on the phone for most of the day
• Familiar with a CRM such as Salesforce, HubSpot or Zoho
• Able to learn a large technical product catalogue quickly

Nice to have:

• Industrial, electrical or building products background
• Experience working on a commission plan

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

₹12-16.5 LPA

What you get:

• Company laptop
• Annual rate review

Duration: 9 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at HDN Workforce LLC.