Inside Sales Representative

Headquarters and the largest distribution centre are in Paris. Founded in 1980, we now have 820 employees.

Job summary

The person in this role is relocating, so we are hiring a replacement. You will work with outside reps and the warehouse to get customers what they ordered, when they were told they would get it. The work is on site and cannot be done remotely.

Key responsibilities

• Support outside sales reps with quotes, samples and order status for their territories
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours
• Review open quotes weekly and close out or archive the dead ones
• Convert quotes to sales orders and confirm pricing, freight and ship dates
• Reactivate lapsed customers who have not ordered in six months or more
• Answer inbound sales calls and web inquiries, typically 30 to 50 per day

Required qualifications

• 3-5 years of phone sales, inside sales or customer service experience
• Accurate with numbers. You will calculate margin and freight on the fly
• Professional tone with customers who are frustrated about lead times
• Typing speed of 40+ WPM
• Working knowledge of Excel and Outlook
• High school diploma or GED required; associate or bachelor's degree a plus
• Familiar with a CRM such as Salesforce, HubSpot or Zoho

Preferred

• Knowledge of freight terms like FOB and LTL
• Bilingual English and Spanish
• B2B distribution experience
• Industrial, electrical or building products background

Schedule: Monday to Friday, 9:00 AM to 6:00 PM

Rate: €24,000 to €29,000 a year

Perks and benefits

• Health insurance (mutuelle) covered at 60%
• 50% of public transport pass reimbursed
• Profit-sharing

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Commerce Robin.