Technical Writer

A bit about us:

Our product started as a side project in 2014 and now has a few hundred paying customers, mostly in New York. We are a small, self-funded team building a booking app for independent salons and tattoo studios. Laptops are MacBook Pros, and you pick your own editor.

Thompson Cloud is looking for a Technical Writer to join a small, steady team. We're looking for a writer who can read code well enough to document an API and still write plainly for end users. This role is remote. A quiet workspace and good internet are required.

Main duties:

• Write and update user guides, how-to articles and admin documentation.
• Track documentation work in Jira alongside engineering tickets.
• Edit documentation written by engineers for clarity and consistency.
• Create diagrams and annotated screenshots with Snagit, Visio or Figma.

Who you are:

• 2-4 years of technical writing experience in software, hardware or a regulated industry.
• Strong grasp of grammar, structure and plain-language writing.
• Experience with Markdown and Git-based workflows.
• Writing samples showing technical documentation for different audiences.

Perks and benefits:

Salary: $120,000 - $134,000 a year

• Paid holidays.
• Gym membership reimbursement.
• Three weeks of PTO to start.
• Profit sharing.
• Health, dental and vision coverage starting on day one.
• Employee discount.
• Life insurance.

We are unable to sponsor visas for this position.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thompson Cloud.