Technical Writer

Over 280 employees work across sales, engineering, consulting and the SOC. Products include endpoint protection, email security and a cloud posture management platform.

About the role

Our team is growing and we are hiring a Technical Writer. We're looking for a writer who can read code well enough to document an API and still write plainly for end users. This role works closely with engineers and product managers. You'll test features yourself before documenting them. Remote position. Most of the team is in New York City, but nobody is required to come in. Normal working hours, Monday to Friday. You get a company laptop and a headset before you start.

Job duties

• Track documentation work in Jira alongside engineering tickets
• Manage content in Confluence, Zendesk Guide or MadCap Flare
• Coordinate localization handoffs with translation vendors
• Create diagrams and annotated screenshots with Snagit, draw or Figma
• Edit documentation written by engineers for clarity and consistency
• Maintain docs-as-code workflows in Markdown, Git and static site generators like Docusaurus or MkDocs

What you need

• 2-4 years of technical writing experience in software, hardware or a regulated industry
• Bachelor's degree in English, communications, a technical field or equivalent experience
• Experience with Markdown and Git-based workflows
• Familiarity with REST APIs, JSON and tools like Postman or curl
• Writing samples showing technical documentation for different audiences
• Ability to read basic code in Python, JavaScript or Java
• Strong grasp of grammar, structure and plain-language writing

Preferred

• Information architecture or UX writing
• Background in regulated documentation (FDA, ISO 13485, aerospace)
• Video tutorials in Camtasia
• Knowledge of the Microsoft Writing Style Guide or Google developer documentation style guide

The salary range for this role is $111,000-$138,000 annually. This range reflects base salary only.

What we offer

• Health insurance
• 401(k) with company match
• Paid sick leave
• Employee discount
• $1,000 home office setup budget
• Flexible spending account
• Three weeks of PTO to start

Bosun Security is an Equal Opportunity Employer, including disability and protected veteran status.

We are not working with agencies on this role.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bosun Security.