Senior Technical Writer

More than 9,000 organizations use our HR and payroll suite, from regional hospitals to school districts. Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. We started in 1996 and have grown to about 71,100 people.

This role opened up after a team member moved internally. This role works closely with engineers and product managers. You'll test features yourself before documenting them. The company is based in Seoul, South Korea. The team is spread across multiple countries. You will be employed through our employer-of-record partner in the US, with a local contract and salary paid in USD. Weekday working hours, with room to shift your day when needed.

Key responsibilities:

• Create diagrams and annotated screenshots with Snagit, draw or Figma.
• Write and update user guides, how-to articles and admin documentation.
• Document REST APIs from OpenAPI specs and verify examples against a test environment.
• Maintain docs-as-code workflows in Markdown, Git and static site generators like Docusaurus or MkDocs.
• Coordinate localization handoffs with translation vendors.
• Track documentation work in Jira alongside engineering tickets.
• Test procedures step by step before publishing.

About you:

• Strong grasp of grammar, structure and plain-language writing.
• Ability to read basic code in Python, JavaScript or Java.
• Comfortable chasing busy engineers for answers.
• Familiarity with REST APIs, JSON and tools like Postman or curl.

Preferred:

• Information architecture or UX writing.
• DITA or other structured authoring.

Benefits:

Compensation: $121,000 - $146,000 a year

• Health insurance through our employer-of-record partner.
• Monthly internet allowance.
• Performance bonus.
• Company laptop.
• Co-working space stipend.
• Two weeks of paid leave at year end.
• Paid parental leave.

Buckeyefield provides equal employment opportunities to all employees and applicants.

Applicants must be authorized to work in the U.S.

Applications are reviewed as they come in.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Buckeyefield Corp..