Technical Writer (Software)

About us

Our main product is a payroll and timekeeping app for hourly workforces, sold by subscription and supported from Atlanta. The product is a mobile app plus a React web dashboard, with a Python and PostgreSQL backend on AWS. Founded in 2012, we now have 100 employees.

The role

The role is new and comes from growth in our client base. This role works closely with engineers and product managers. You'll test features yourself before documenting them. We hire in Bangladesh through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need at least 4 hours of overlap with US Eastern time.

Day to day

• Test procedures step by step before publishing.
• Create diagrams and annotated screenshots with Snagit, draw or Figma.
• Coordinate localization handoffs with translation vendors.
• Review analytics and search queries to find gaps in the docs.

What we're looking for

• 2-4 years of technical writing experience in software, hardware or a regulated industry.
• Familiarity with REST APIs, JSON and tools like Postman or curl.
• Comfortable chasing busy engineers for answers.
• Writing samples showing technical documentation for different audiences.

Preferred qualifications

• DITA or other structured authoring.

What we offer

BDT 160,000 - BDT 185,000 per month

• Annual team retreat.
• 20 days paid time off.
• Stock options.
• Paid parental leave.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Central Valley Cloud.