Lead Technical Writer

Who we are

We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers. Code review is required on every pull request, and nobody merges their own changes.

About the role

Brookside Apps is looking for a Lead Technical Writer to join a small, steady team. This role works closely with engineers and product managers. You'll test features yourself before documenting them. This role is remote. You need a reliable internet connection and somewhere quiet to work.

In your first few months you will

• Write and update user guides, how-to articles and admin documentation
• Edit documentation written by engineers for clarity and consistency
• Interview engineers and subject matter experts to collect technical details
• Coordinate localization handoffs with translation vendors
• Produce release notes for each product release
• Create diagrams and annotated screenshots with Snagit, Visio or Figma
• Document REST APIs from OpenAPI specs and verify examples against a test environment

You have

• 7+ years of technical writing experience in software, hardware or a regulated industry
• Writing samples showing technical documentation for different audiences
• Comfortable chasing busy engineers for answers
• Familiarity with REST APIs, JSON and tools like Postman or curl
• Experience with Markdown and Git-based workflows
• Ability to read basic code in Python, JavaScript or Java

Desirable

• Knowledge of the Microsoft Writing Style Guide or Google developer documentation style guide
• Video tutorials in Camtasia

Benefits

Starting pay: $167,000-$194,000/year, depending on experience and certifications.

• Health, dental and vision coverage starting on day one
• 401(k) with a 100% match up to 5%
• Paid sick leave

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brookside Apps.