Graduate Technical Writer (Remote)

More than 9,000 organisations use our HR and payroll suite, from regional hospitals to school districts. On-call rotates weekly and pays a flat stipend whether or not the pager goes off.

The Graduate Technical Writer (Remote) writes and maintains product documentation, API references and release notes.

What you'll do

• Test procedures step by step before publishing.
• Produce release notes for each product release.
• Coordinate localization handoffs with translation vendors.
• Review analytics and search queries to find gaps in the docs.
• Track documentation work in Jira alongside engineering tickets.
• Manage content in Confluence, Zendesk Guide or MadCap Flare.
• Build and maintain a style guide and templates.
• Interview engineers and subject matter experts to collect technical details.

Minimum qualifications

• 0-2 years of technical writing experience in software, hardware or a regulated industry.
• Bachelor's degree in English, communications, a technical field or equivalent experience.
• Familiarity with REST APIs, JSON and tools like Postman or curl.
• Hands-on use of a help authoring tool or CMS.

Why work with us

• Private medical insurance.
• Workplace pension.
• 33 days holiday including bank holidays.
• Flexible working hours.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brassline Ltd.