Front Office Manager

We employ 1,400 people in hotels and our corporate office. Most managers started at the front desk or in housekeeping.

The role:

Looking for a Front Office Manager with a calm, friendly manner for a boutique hotel downtown. The work is on site and cannot be done remotely.

Your responsibilities:

• Take and change reservations by phone, email and walk-in.
• Promote loyalty program sign-ups.
• Answer guest questions about the hotel, parking and local restaurants.
• Coordinate with housekeeping on room status and early check-ins.
• Route calls from the switchboard and take messages.

Minimum qualifications:

• Comfortable with computers and learning a property management system.
• Clear, friendly communication in person and on the phone.
• Able to stand for most of an 8-hour shift.
• High school diploma or GED.
• Basic math for cash handling and balancing.
• Available weekends, holidays and some overnights.

Nice to have:

• Hospitality degree or coursework.
• Night audit experience.

Schedule: Overnight, 11:00 PM to 7:00 AM, including night audit

Perks and benefits:

• Private medical care.
• Extra annual leave days.
• Life insurance.
• Staff meals.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hotel Banat.