Truck Dispatcher

Our tanker fleet hauls fuel, chemicals and food-grade liquids. Dump trucks and lowboys support construction and aggregate customers.

Role overview

This is a backfill for a team member who is relocating. Our Truck Dispatcher works closely with customer service and drivers to get every delivery out on time. The work is on site and cannot be done remotely.

Your responsibilities

• Schedule service calls and send technicians out in ServiceTitan or a similar system
• Track trucks with GPS and ELD data and update ETAs for customers
• Coordinate roadside repairs and tow service for broken-down units
• Communicate delays and issues to customers before they call us
• Answer phones and radio calls from drivers and customers
• Rebuild the schedule when trucks break down or jobs run long
• Assign loads and routes to drivers based on hours of service, location and equipment

What you need

• 3+ years of dispatch, logistics or customer service experience
• Typing speed of 40 WPM or better
• Proficient with a TMS such as McLeod, TMW or Samsara, or a field service platform
• High school diploma or GED
• Clear and direct phone manner

Preferred qualifications

• ServiceTitan or FieldEdge
• Former CDL driver
• DAT or Truckstop load board experience

Schedule: Overnight dispatch, 10:00 PM to 7:00 AM, includes one weekend day

Rate: $25.00-$30.00 per hour

Pay and benefits

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• Three weeks of PTO to start

Carter & Sons Transport is an Equal Opportunity Employer, including disability and protected veteran status.

Applicants must be authorized to work in the U.S.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Carter & Sons Transport LLC.