Transport Planner

The company

Most loads are brokered through a network of about 20,000 carriers. Brokers start at 7 a.m., and the desk stays covered until 6.

Position summary

Looking for a Transport Planner who stays calm when three drivers call at once and a load just fell through. On site, Berlin.

In this role you will

• Schedule service calls and send technicians out in ServiceTitan or a similar system
• Communicate delays and issues to customers before they call us
• Track trucks with GPS and ELD data and update ETAs for customers
• Check driver paperwork for accuracy at the end of each trip
• Enter orders, bills of lading and proof of delivery in the TMS
• Answer phones and radio calls from drivers and customers
• Coordinate roadside repairs and tow service for broken-down units

About you

• 3-5 years of dispatch, logistics or customer service experience
• Strong local geography knowledge
• High school diploma or GED
• Able to make quick decisions and stick to them
• Comfortable with multi-line phones and two or three screens at once

Schedule: Overnight dispatch, 10:00 PM to 7:00 AM, includes one weekend day

Perks and benefits

Compensation: €38,000 to €45,000 a year

• Company pension scheme
• 30 days of annual leave
• JobRad bike leasing

The posting will close once we have a strong shortlist.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Alpen Shipping GmbH.