Service Advisor

Small used lot out front, four service bays out back.

This Service Advisor writes up customers, explains repairs in plain English and keeps them updated until pickup.

Duties

• Keep customers updated on repair status and pickup times.
• Listen to vehicle concerns and document them clearly for technicians.
• Process payments and close repair orders in the DMS (CDK, Reynolds or Tekmetric)
• Schedule appointments and manage the shop's daily workload.
• Handle warranty claims and recall work.

What we're looking for

• 3+ years of experience as a service advisor or in automotive service.
• Organized enough to juggle 25 or more open repair orders.
• Working knowledge of vehicle systems and common repairs.
• Comfortable recommending repairs and talking about price.

Job Type: Full-time

Pay: $22.00 - $26.50 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Weekly pay
• Paid sick time
• Paid time off
• Life insurance

Schedule:

• Night shift
• Weekends as needed

Experience:

• Service Advisor: 2 years (Preferred)

Ability to Commute:

• Columbus, GA (Preferred)

Work Location: In person

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Keelson Auto Mall.