Service Advisor (Collision)

The diesel shop handles medium and heavy trucks, including DOT inspections.

Pleasant Valley Garage is hiring a Service Advisor (Collision) for a busy service drive in Santa Ana. Hourly base plus commission on labor and parts. This is an in-person role at our Santa Ana location.

In this role you will

• Process payments and close repair orders in the DMS (CDK, Reynolds or Tekmetric)
• Handle warranty claims and recall work
• Keep customers updated on repair status and pickup times
• Schedule appointments and manage the shop's daily workload
• Listen to vehicle concerns and document them clearly for technicians
• Build estimates for recommended repairs and maintenance

Skills and experience

• 2-4 years of experience as a service advisor or in automotive service
• Working knowledge of vehicle systems and common repairs
• Comfortable recommending repairs and talking about price
• Available Saturdays and some evenings
• Proficient with a DMS or shop management software
• Able to stand in the service drive and walk the lot for much of the day

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Job Type: Full-time

Pay: $29.50-$35.00 per hour

Expected hours: 36 - 40 per week

Benefits:

• Health insurance
• 401(k) matching
• Paid time off
• Life insurance
• Dental insurance
• Paid sick time

Schedule:

• Morning shift

Ability to Commute:

• Santa Ana, CA (Required)

Work Location: In person

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pleasant Valley Garage LLC.