Senior Service Advisor

Small shop, written estimates, and we call before doing anything extra. Our Senior Service Advisor team handles 25 to 35 repair orders a day each.

• Explain invoices and completed work at pickup.
• Keep customers updated on repair status and pickup times.
• Work with technicians and the parts department on parts availability.
• Greet customers in the service drive and write up repair orders.
• Resolve complaints and follow up on customer satisfaction surveys.

Qualifications:

• 6+ years of experience as a service advisor or in automotive service.
• Valid driver's licence with a clean record.
• Proficient with a DMS or shop management software.
• Comfortable recommending repairs and talking about price.

Schedule: Saturdays 8:00 AM to 2:00 PM on a rotation.

Rate: PLN 6,800 - PLN 7,800 monthly

We offer private medical care, multisport card, overtime paid, life insurance and annual bonus.

The posting will close once we have a strong shortlist.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Witkowski Warsztat Samochodowy sp. z o.o..