Senior Service Advisor

Cotswold Auto Sales is a family-owned dealership with 2 employees and one rooftop. This Senior Service Advisor writes up customers, explains repairs in plain English and keeps them updated until pickup. On site, London.

• Build estimates for recommended repairs and maintenance
• Call customers with inspection findings and get approval before work starts
• Greet customers in the service drive and write up repair orders
• Handle warranty claims and recall work
• Resolve complaints and follow up on customer satisfaction surveys

Required qualifications:

• 5+ years of experience as a service advisor or in automotive service
• Organised enough to juggle 25 or more open repair orders

Schedule: Early opener shift at 6:30 AM to cover drop-offs.

We offer overtime at time and a half, workplace pension, free on-site parking, employee assistance programme, paid training and 25 days holiday plus bank holidays.

You must have the right to work in the UK.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cotswold Auto Sales Ltd.